Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

After the last update, Thunderbird won't connect to my me.com account. Keeps asking for password, won't accept the correct password.

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Matt

MaupinR
MaupinR
more options

The password is correct. Email account is active and works on my iphone and ipad. But, Thunderbird will not connect on either my MacBook pro nor my Mac desktop. I tried removing the account and adding it back, but now it won't let me connect to add it.

The password is correct. Email account is active and works on my iphone and ipad. But, Thunderbird will not connect on either my MacBook pro nor my Mac desktop. I tried removing the account and adding it back, but now it won't let me connect to add it.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

duplicated here https://support.mozilla.org/en-US/questions/1151090. So locking this thread.