Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Changed from POP to IMAP, deleted old account, need to recover folders from old account from Time Machine..

  • 4 replies
  • 2 have this problem
  • 11 views
  • Last reply by NatChilds

NatChilds
NatChilds
more options

It was a mistake to delete my POP account before saving and moving the folders associated with it to the new IMAP account but that's what I did. Now when I go and find those old folders in Time Machine and tell it to restore them I do find them in the Library under Thunderbird Mail -- in textedit format--but they don't show up in Thunderbird. So how can I restore those old folders to the new account?

It was a mistake to delete my POP account before saving and moving the folders associated with it to the new IMAP account but that's what I did. Now when I go and find those old folders in Time Machine and tell it to restore them I do find them in the Library under Thunderbird Mail -- in textedit format--but they don't show up in Thunderbird. So how can I restore those old folders to the new account?

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Recovering_deleted_mail_accounts

in the steps skip straight to the import export tools, you don't want to recreate your account, just get the mail back into a local folder. (note you have to create and select the folder of the menu items for the add-on are not available.

NatChilds
NatChilds Question owner
more options

I'm having trouble following your instructions. I downloaded and installed the import/export tools add on to Thunderbird but when I try to import the old mail folder all its contents are grayed out and no matter which import approach I try I get nowhere. It looks like the files are there -- though greyed out they are listed -- so I'm stumped.

Zenos
Zenos
more options

Create a new empty folder - I suggest under Local Folders. Select it. Does ImportEXportTools allow you to select the item you want to import, now that you've told it where to import to?

NatChilds
NatChilds Question owner
more options

Creating the new folder and selecting it did get Import/Export Tools to import what looked like everything I'd restored from the library of a date before I lost those emails -- but when I examined the contents all the titles were there but all greyed out and when examined were empty. When I go to time machine, select all the things I want from the library and restore them, it takes a while to do it and looks to be importing everything-- but if so, where is it? When I examine the mail folder in my library after the restore I see what looks like everything in textedit format and looking at an individual file I see the desired content along with a lot of other stuff. Is that format wrong for Import/Export Tools????