Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why didn't Thunderbird download my contacts along with my outlook.com email files?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Zenos

Sherry
Sherry
more options

So far I'm pretty happy with Thunderbird. Only problem is--it's going to be PAINFUL if I have to manually recreate my contacts list. I thought it should have synced contacts when Thunderbird successfully downloaded from two different email clients: Outlook.com and my local ISP account. Is importing contacts a separate step? What am I missing?

So far I'm pretty happy with Thunderbird. Only problem is--it's going to be PAINFUL if I have to manually recreate my contacts list. I thought it should have synced contacts when Thunderbird successfully downloaded from two different email clients: Outlook.com and my local ISP account. Is importing contacts a separate step? What am I missing?

Chosen solution

Email clients don't sync address books. Export your address book to a CSV file and import that file into Thunderbird's address book.

Read this answer in context 👍 0

All Replies (1)

Zenos
Zenos
more options

Chosen Solution

Email clients don't sync address books. Export your address book to a CSV file and import that file into Thunderbird's address book.