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"Unexpected Error" when trying to log in to Firefox sync on new Samsung Galaxy S7

  • 2 replies
  • 4 have this problem
  • 6 views
  • Last reply by Psalm686

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login information is correct... no clue why I can't log in :(

login information is correct... no clue why I can't log in :(

All Replies (2)

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It's not you, it's Mozilla. There is a problem with Firefox Account login at the moment for many (all?) Sync users.

Here's the status page for Mozilla services, indicating they are looking into login problems (as of a few hours ago): https://status.services.mozilla.com/

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Thank you SO MUCH! I thought I was goin' nuts! ;)