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In with FF webmail; out with Thunderbird! Connot access Attachments!

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by christ1

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I went to Firefox web mail first. Thunderbird retrieved my details from my lost Outlook Express which was fine. But at the moment, all my incoming mail comes to Firefox web mail, and I can only send out by Thunderbird. Also, I cannot access Attachments in Firefox. Help, please!

I went to Firefox web mail first. Thunderbird retrieved my details from my lost Outlook Express which was fine. But at the moment, all my incoming mail comes to Firefox web mail, and I can only send out by Thunderbird. Also, I cannot access Attachments in Firefox. Help, please!

All Replies (2)

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moving to the Thunderbird queue

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I'd interpret your somewhat vague problem description as you cannot receive mail with Thunderbird.

See https://support.mozilla.org/en-US/kb/cannot-receive-messages