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When selected as junk, send to junk disappears?

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  • Last reply by Matt

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When receiving new emails which are not detected as junk, one of the available options for this email is a "Send to Junk" tab. However if Thunderbird does detect a new email as junk, I am not sure what to do with it, as the option to "Send it to Junk" disappears. Wanting to get it out of my inbox to my junk folder, instead of having a quick junk tab, I am right clicking on the main email header and then selecting "Send it to Junk again" from the drop down menu. First I am not sure this is what I should be doing and second, if it is, could a tab for this option be added to the incoming email headers?

When receiving new emails which are not detected as junk, one of the available options for this email is a "Send to Junk" tab. However if Thunderbird does detect a new email as junk, I am not sure what to do with it, as the option to "Send it to Junk" disappears. Wanting to get it out of my inbox to my junk folder, instead of having a quick junk tab, I am right clicking on the main email header and then selecting "Send it to Junk again" from the drop down menu. First I am not sure this is what I should be doing and second, if it is, could a tab for this option be added to the incoming email headers?

Chosen solution

Tools menu > options > Security > anti virus. Turn that option on.

Now upon arrival email is written to the temp folder for examination by your anti virus.

However it is I think unnecessary as Thunderbird does not allow scripts or flash in email, so anything embedded in the email has no place to actually run. It is just non functional text really.

Attachments before execution as written to the temp folder, so the anti virus product gets a chance to scan the file before the helper application does it's thing in opening it. So really what is there inan email that is worth checking for.

Scam emails are really far more problematical. Largely because Thunderbird's scam filter is not very god. Lots of false positives and it does not learn being the two major issues. The result is manual examination of the email is a far better approach to deciding if it is indeed a scam

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Normally when Thunderbird identifies an email as junk it moves it to the junk folders.

Right click your account in the folder pane and select settings. In junk settings for the account ensure that Thunderbirds default setting to move the item to junk is still set.

IF the last item was set, it may well be an add-on or your anti virus program that is the issue.

Hold shift while starting Thunderbird. Does junk just go to the junk folder in safe mode?

If yes you have an add-on that is not allowing things to work normally. Diable them all and reenable one at a time until you find the culprit.

If no, create an exception in your anti virus product for the Thunderbird profile folder. IF the anti virus is scanning your mail files when Thunderbird tries to move mail, then it is obviously going to fail.

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Nothing worked until I cancelled my Email support on my firewall. The junk emails now are transferred to my junk box. I now notice though, that the "scam" emails still remain to be manually transferred.

My question now is, with junk emails being automated, without emails being scrutinized by my firewall, what happens if a virus is included in a junk email, which I want either deleted or quarantined. Does Thunderbird provide any of this type of support? As far as I have found, Thunderbird only monitors emails for "junk", but not for more critical attachments?

Thanks,

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Chosen Solution

Tools menu > options > Security > anti virus. Turn that option on.

Now upon arrival email is written to the temp folder for examination by your anti virus.

However it is I think unnecessary as Thunderbird does not allow scripts or flash in email, so anything embedded in the email has no place to actually run. It is just non functional text really.

Attachments before execution as written to the temp folder, so the anti virus product gets a chance to scan the file before the helper application does it's thing in opening it. So really what is there inan email that is worth checking for.

Scam emails are really far more problematical. Largely because Thunderbird's scam filter is not very god. Lots of false positives and it does not learn being the two major issues. The result is manual examination of the email is a far better approach to deciding if it is indeed a scam

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what email actions are done by your firewall? What firewall (brand model) these tit bits help me and others learn when the next person comes along.