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The dialog for creating a submap appears but the submap is not installed

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  • Last reply by Toad-Hall

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Hi, I select a map in my e-mail section and in the menu file I select to create a submap. The dialog appears, I fill in the name of the submap and click to create it, the dialog closes but no submap is created.

Thanks in advance for a swift answer.

Romain.

Hi, I select a map in my e-mail section and in the menu file I select to create a submap. The dialog appears, I fill in the name of the submap and click to create it, the dialog closes but no submap is created. Thanks in advance for a swift answer. Romain.

Chosen solution

If you are using an IMAP mail account and have created a sub folder, you will need to 'subscribe' to actually see that folder.

Try this: right click on mail account name and select 'Subscribe' You should see a list of folders and subfolders. Select the subfolder and click on OK.

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Chosen Solution

If you are using an IMAP mail account and have created a sub folder, you will need to 'subscribe' to actually see that folder.

Try this: right click on mail account name and select 'Subscribe' You should see a list of folders and subfolders. Select the subfolder and click on OK.