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Why can't I send email messages?

  • 1 reply
  • 2 have this problem
  • 12 views
  • Last reply by Matt

designer1
designer1
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I have set Thunderbird up in accordance to the instructions for email on this site. When sending emails, the email starts to send, freezes and I get a statement that says that:

Sending of message failed. Please verify that your Mail & Newsgroups account settings are correct and try again.

I do not have Newsgroups configured. I receive Incoming mail but cannot send mail. Settings for the incoming and outgoing mail are the same as in Outlook. I have tried ports 465 and 587 but with no success. I use AVG and do not have outgoing mail checked. Port:465 Authentication Method: Normal Password Connection Security: STARTTLS 

Please advise.
I have set Thunderbird up in accordance to the instructions for email on this site. When sending emails, the email starts to send, freezes and I get a statement that says that: Sending of message failed. Please verify that your Mail & Newsgroups account settings are correct and try again. I do not have Newsgroups configured. I receive Incoming mail but cannot send mail. Settings for the incoming and outgoing mail are the same as in Outlook. I have tried ports 465 and 587 but with no success. I use AVG and do not have outgoing mail checked. Port:465 Authentication Method: Normal Password Connection Security: STARTTLS Please advise.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.