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Remove an inactive account when the 'remove account' button is greyed out in the drop down

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  • Last reply by sfhowes

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I want to get rid of a couple of unused email accounts. I have tried editing the profile and that wasn't at all successful. Why is the 'remove account' greyed out for some accounts? How can it be activated?

I want to get rid of a couple of unused email accounts. I have tried editing the profile and that wasn't at all successful. Why is the 'remove account' greyed out for some accounts? How can it be activated?

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You can't remove the default account (or Local Folders), so set another account as Default, with Account Actions, and then remove the other account.