Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to fix "Firefox stopped presenting user names for earthlink login".

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by richu

richu
richu
more options

FF used to present, in a pull-down menu, all my Earthlink usernames (email addresses) when I clicked into the username box to start an Earthlink Webmail login. I then just needed to select the address I wished to access, and supply the appropriate password. Now I have to spell out the username I want to use. I did not make any changes to my setup since the prior use.

FF used to present, in a pull-down menu, all my Earthlink usernames (email addresses) when I clicked into the username box to start an Earthlink Webmail login. I then just needed to select the address I wished to access, and supply the appropriate password. Now I have to spell out the username I want to use. I did not make any changes to my setup since the prior use.

Chosen solution

I found out why FF did not present my usernames when I logged into my Earthlink service. I must have turned on "Clear history when FF closes." I turned it off again and now FF is back to normal and easier to use. Problem solved.

richu

Read this answer in context 👍 0

All Replies (1)

richu
richu Question owner
more options

Chosen Solution

I found out why FF did not present my usernames when I logged into my Earthlink service. I must have turned on "Clear history when FF closes." I turned it off again and now FF is back to normal and easier to use. Problem solved.

richu