Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error: ' The Update could not be installed (patch apply failed)' . It keeps trying to install this patch but my version is the latest one!!

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

more options

I have the latest version of firefox. I know this because your website says so. But for some reason, my current firefox keeps trying to install a new version by "trying" to install a patch. But it fails every time.

I cant say exactly when this started. A few weeks ago, firefox was behaving erratically (crashing for no reason at every launch due to some video plugin fail) but i uninstalled and reinstalled (a few times) and it was fine after the last one.

I have the latest version of firefox. I know this because your website says so. But for some reason, my current firefox keeps trying to install a new version by "trying" to install a patch. But it fails every time. I cant say exactly when this started. A few weeks ago, firefox was behaving erratically (crashing for no reason at every launch due to some video plugin fail) but i uninstalled and reinstalled (a few times) and it was fine after the last one.

All Replies (2)

more options

It is possible to change your update settings in the meantime. Configuration Options for Updates

However the latest version is 35.0.1.

more options

If files already have been downloaded then remove the files in the updates and updates\0 folder. You can also delete the active-update.xml file.

Software Update not working properly:

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates