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When I click on the Menu or Choose the Drop down for CC, it doesn't show the options

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by EKBlue

EKBlue
EKBlue
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I've been having this issue for a while now since the last update. When I click on the top nav options or try to select "CC" or "BCC" when creating an email. The outline of the dropdown box shows, however the listed options don't show or it takes a minute for them to show. I have attached a screenshot of what I'm seeing. I typed out a sentence and right clicked, but the options don't appear, only the outline of a box.

I've been having this issue for a while now since the last update. When I click on the top nav options or try to select "CC" or "BCC" when creating an email. The outline of the dropdown box shows, however the listed options don't show or it takes a minute for them to show. I have attached a screenshot of what I'm seeing. I typed out a sentence and right clicked, but the options don't appear, only the outline of a box.

All Replies (3)

EKBlue
EKBlue Question owner
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Here's the screenshot

Zenos
Zenos
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Is there any sign of a highlight moving up and down the menu? Could the text be there but with white letters on a white background?

EKBlue
EKBlue Question owner
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Zenos said

Is there any sign of a highlight moving up and down the menu? Could the text be there but with white letters on a white background?

I don't see any "highlight" moving up and down. Sometimes I have to guesstimate where the "paste without formatting" is, so I know the text is there and clickable. Sometimes the text does show, but it takes a WHILE.