How do I receive suspect emails?
I have been using web mail accessed from my Earthlink homepage, and have setup my Thunderbird program. I am unable to figure out how to receive emails which may be "suspect" by not having the sender's address in my address book. I know they must be somewhere but I have simply looked at this so long I'm sure it is right smack in front of my face and am very frustrated. Assistance would be greatly appreciated. I also have a number of saved emails accessible from the web mail program which I would like to bring into my Thunderbird program and am lost as to how to do this as well. Again, thanks in advance.
Chosen solution
I don't have an Earthlink account, so I'm guessing here, but it sounds like you may need to be focusing on EarthLink instead of Thunderbird. I don't think Thunderbird requires whitelisting by default, so if you didn't turn it on, it shouldn't apply. Moreover, Thunderbird should download all mail for any account it connects to, so it sounds like EarthLink may not be showing Thunderbird the mail in question (in both cases) when it connects. If the address book that needs to have addresses on it is on the EarthLink site, then you definitely aren't going to be able to change the behavior from within Thunderbird. Presumably you are new to e-mail applications (vs webmail), so I will mention that if you are connecting using POP, EarthLink may only show e-mail in your main Inbox and not e-mail in subfolders. That may be why you can't download all relevant e-mail. In that case, connecting using IMAP might work better for you, because you might want to keep your folder structure and continue to take advantage of EarthLink's whitelisting (if that is indeed a thing). To that end, if you set up an IMAP account instead, and you want to be able to access your e-mail without using your Internet connection, you will need to configure the account accordingly. I believe it will need to be set up as a cached account or in cached mode to store mail locally. If you want to try IMAP, you shouldbe able to set up an IMAP account without deleting the POP one. Then you could disable the POP one, move the e-mail to the IMAP one, and then delete the POP one so you don't lose any mail in the changeover. That would upload the mail back to EarthLink's mail server, so if you are switching to a mail program because you have run out of space in your webmail, then you will need to use Local Folders and move your mail to them instead of to the IMAP account's folders.
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Chosen Solution
I don't have an Earthlink account, so I'm guessing here, but it sounds like you may need to be focusing on EarthLink instead of Thunderbird. I don't think Thunderbird requires whitelisting by default, so if you didn't turn it on, it shouldn't apply. Moreover, Thunderbird should download all mail for any account it connects to, so it sounds like EarthLink may not be showing Thunderbird the mail in question (in both cases) when it connects. If the address book that needs to have addresses on it is on the EarthLink site, then you definitely aren't going to be able to change the behavior from within Thunderbird. Presumably you are new to e-mail applications (vs webmail), so I will mention that if you are connecting using POP, EarthLink may only show e-mail in your main Inbox and not e-mail in subfolders. That may be why you can't download all relevant e-mail. In that case, connecting using IMAP might work better for you, because you might want to keep your folder structure and continue to take advantage of EarthLink's whitelisting (if that is indeed a thing). To that end, if you set up an IMAP account instead, and you want to be able to access your e-mail without using your Internet connection, you will need to configure the account accordingly. I believe it will need to be set up as a cached account or in cached mode to store mail locally. If you want to try IMAP, you shouldbe able to set up an IMAP account without deleting the POP one. Then you could disable the POP one, move the e-mail to the IMAP one, and then delete the POP one so you don't lose any mail in the changeover. That would upload the mail back to EarthLink's mail server, so if you are switching to a mail program because you have run out of space in your webmail, then you will need to use Local Folders and move your mail to them instead of to the IMAP account's folders.
Thanks for assistance, went with the E'link suggestion and turned things over to a tech who reconfigured things for me. Thunderbird was really new-ish territory to him but with reference to your solution he was able to work through things for me. Again, thanx. leauxbeaux