Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trouble with Thunderbird and gmail

more options

I added my Yahoo! account to Thunderbird and it worked fine. Now, when I try to do the same with my gmail, it refuses to work. Every time I try, I get a message that says: "Configuration could not be verified - is the username or password wrong?"

I added my Yahoo! account to Thunderbird and it worked fine. Now, when I try to do the same with my gmail, it refuses to work. Every time I try, I get a message that says: "Configuration could not be verified - is the username or password wrong?"

All Replies (3)

more options

Are you using two step verification with gmail? If so you need to create an application specific password to use with Thunderbird.

more options

I'm not using a two-step process, but maybe that will help anyway. How do I do that?

Modified by Inkswitch

more options

Gmail dreamed this up. I am sure they have instructions on their site.