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Thunderbird keeps saying it can't verify any of my email accounts, that either the username/ password is wrong. They are both correct, what should I do?

  • 7 replies
  • 24 have this problem
  • 2 views
  • Last reply by christ1

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For the past 4 days I haven't been able to connect to my email through Thunderbird. It says its connecting to the server but then just stops. I tried removing my accounts and re-adding them but now it says the password/ username can't be verified and is wrong. I can log on to my email through Firefox, chrome, and explore just fine. What can I do?

For the past 4 days I haven't been able to connect to my email through Thunderbird. It says its connecting to the server but then just stops. I tried removing my accounts and re-adding them but now it says the password/ username can't be verified and is wrong. I can log on to my email through Firefox, chrome, and explore just fine. What can I do?

All Replies (7)

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I think you may have better results by going to Tools|Options|Security|Passwords->Saved Passwords and deleting all instances of the affected password. It'll ask you to re-enter them when needed.

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I have already tried that but it still says it can't verify my accounts

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Is this a Gmail account?

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No, Its a Verizon account and it has worked fine for me for 4 years

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Thunderbird keeps saying it can't verify any of my email accounts

What is the exact error message?

What are you doing when you get the error?

Can you post your Troubleshooting Information? Help (Alt-H) - Troubleshooting Information

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I'm having the same problem. Any help?

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mg1234, you'd better create a new thread for your problem.