Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lightshot extension disappears?

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by Moses

more options

I use the Lightshot extension, but at times it simply disappear from the toolbar. It has happened 3 times - so far I've been able to go to CUSTOMIZE and the re-add it - but today it's not even between the additional options to add?

I'd be happy to send you screenshots if needed.

Thanks

Stig

I use the Lightshot extension, but at times it simply disappear from the toolbar. It has happened 3 times - so far I've been able to go to CUSTOMIZE and the re-add it - but today it's not even between the additional options to add? I'd be happy to send you screenshots if needed. Thanks Stig

Chosen solution

Hi Fred,

Thanks for feedback, unfortunately neither did the trick. I am similarly not able to get foxclocks to show at the bottom of the browser. Also would like to say that I've not added any new add-ons for a very long time - they've played together perfectly in previous versions...

Rolled back to firefox 28.0 and now everything works perfectly fine.

Cheers

Stig

Read this answer in context 👍 0

All Replies (4)

more options

Turn off your other add-ons and restart. Some add-ons don't play together.

If there is still a problem, Press the <Alt Key> to bring up the tool bar. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

more options

Chosen Solution

Hi Fred,

Thanks for feedback, unfortunately neither did the trick. I am similarly not able to get foxclocks to show at the bottom of the browser. Also would like to say that I've not added any new add-ons for a very long time - they've played together perfectly in previous versions...

Rolled back to firefox 28.0 and now everything works perfectly fine.

Cheers

Stig

more options

Sorry I could not help further. One last thing, Check this out;

A lot us us are using Classic Theme Restorer (Customize Australis) {web link} Restore squared tabs, appmenu, add-ons bar, small button view and more on Australis UI (Windows/MacOSX/Linux + Fx 29+).

more options

Hi,

Another thing to try would be to re-add the Add-on Bar so your extension can show up on the bottom like before.