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Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Delete sync account

  • 1 odgovor
  • 1 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao GerardoPcp04

sergiop0778
sergiop0778
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Hi there. I have lost the two-factor authentication and although I have the password, I cannot enter. Can i delete my data in any way? I don't have the codes that were generated either thanks a lot.

Hi there. I have lost the two-factor authentication and although I have the password, I cannot enter. Can i delete my data in any way? I don't have the codes that were generated either thanks a lot.

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
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Hola, El siguiente link muestra todas las alternativas por la perdida de acceso al Sync: https://support.mozilla.org/es/kb/que-pasa-si-he-perdido-acceso-la-autenticacion-en- Si no tienes otro dispositivo conectado no podrás desactivar la autentificación de 2 pasos, si no tienes o la contraseña de recuperación no podrás recuperar la cuenta, Firefox no eliminará los datos ya que no puede comprobar que serias el dueño. Saludos