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Firefox blocks my accesss to Acestrt.com files and their support staff

  • 1 reply
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  • Last reply by FredMcD

prothero
prothero
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Firefox blocks my access to Ancestry.com files and also blocks my communication with their support staff. What can I do to solve this problem?

Firefox blocks my access to Ancestry.com files and also blocks my communication with their support staff. What can I do to solve this problem?

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop