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can not sign in to firfox to ask a question requested e mail reminder non received

  • 3 replies
  • 5 have this problem
  • 6 views
  • Last reply by lesleybird

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I am trying to sign into mozilla support to ask a question and answer another but it will not let me sign in, I have requested an email reminder of my user name 5 times got no e mail, also asked for the link to reset my password but still received no e mail. I have tried to reregister my details but no luck

I am trying to sign into mozilla support to ask a question and answer another but it will not let me sign in, I have requested an email reminder of my user name 5 times got no e mail, also asked for the link to reset my password but still received no e mail. I have tried to reregister my details but no luck

Chosen solution

Well, your registration went thru and you were able to logon here.

What is your support issue or question?

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Chosen Solution

Well, your registration went thru and you were able to logon here.

What is your support issue or question?

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lesleybird said

I am trying to sign into mozilla support to ask a question and answer another but it will not let me sign in, I have requested an email reminder of my user name 5 times got no e mail, also asked for the link to reset my password but still received no e mail. I have tried to reregister my details but no luck
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I have now managed to register . my original problem was I kept getting the error message profile not found or not accessible. I managed to access Mozilla support and got a solution by using a second computer, and getting a code to type into the start up bar of the laptop with the problem. The solution was simple a two minute job, but I could not access Mozilla support without having a second computer connected to Mozilla as every time I tried to access Mozilla support I got the error message,