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Error from Thunderbird Java Script

  • 3 ردود
  • 1 has this problem
  • 11 views
  • آخر ردّ كتبه Steph Johnson

Steph Johnson
Steph Johnson
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Occasionally - usually on first use in a day - Thunderbird displays the attached error message which looks like its from a java script. Unfortunately the error message isn't very explicit and hides in the backgrownd (only visible when all other windows close or minimise) making it difficult to pin point its source.

I'm pretty sure its Thunderbird (or one of its addons) because this only appears when I use TB but, since it's not consistent, it's difficult to test. I think it may be the script that automatically deletes unwanted email.

This started happening after I upgraded to W10.

Any idea where its from and how to stop it?

Occasionally - usually on first use in a day - Thunderbird displays the attached error message which looks like its from a java script. Unfortunately the error message isn't very explicit and hides in the backgrownd (only visible when all other windows close or minimise) making it difficult to pin point its source. I'm pretty sure its Thunderbird (or one of its addons) because this only appears when I use TB but, since it's not consistent, it's difficult to test. I think it may be the script that automatically deletes unwanted email. This started happening after I upgraded to W10. Any idea where its from and how to stop it?

الحل المُختار

I think I've found the source of this message. It seems to be comming from some Motive software that was installed by PlusNet Assist to monitor the broadband line. It seems that PlusNet Assist doesn't work in W10 (and didn't work in W8 either but I found it useful in W7). I have uninstalled it so hopefully the message will go away (but, as I said, I cannot replicate it at will so I'll just keep my fingers crossed). Sorry to have accused Thunderbird but at the time that was where the message seemed to come from.

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All Replies (3)

Matt
Matt
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  • Top 10 Contributor
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any idea where your attached error went?

Steph Johnson
Steph Johnson صاحب السؤال
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Ha - got lost somewhere in the upload. I'll try again...

Steph Johnson
Steph Johnson صاحب السؤال
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الحل المُختار

I think I've found the source of this message. It seems to be comming from some Motive software that was installed by PlusNet Assist to monitor the broadband line. It seems that PlusNet Assist doesn't work in W10 (and didn't work in W8 either but I found it useful in W7). I have uninstalled it so hopefully the message will go away (but, as I said, I cannot replicate it at will so I'll just keep my fingers crossed). Sorry to have accused Thunderbird but at the time that was where the message seemed to come from.