Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

the latest update erased all my bookmarks, I've uninstalled and tried to import for HTML file and edge. Neither have worked

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur FredMcD

chefham
chefham
more options

I have attempted the suggested fixes I can find in the forum. What can I do to restore or import from Edge or explorer. I am using apple Icloud and have bookmarks transfer from phone to computer and still have them on phone for the moment.

I have attempted the suggested fixes I can find in the forum. What can I do to restore or import from Edge or explorer. I am using apple Icloud and have bookmarks transfer from phone to computer and still have them on phone for the moment.

All Replies (1)

FredMcD
FredMcD
more options

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.