Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I get the logs from the browser to send to Mozilla when I can't open the browser?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur FFus3r

tyrell_wellick
tyrell_wellick
more options

If I leave the auto download or update feature on it does it, then it won't start after update. I have to fully uninstall the app then re-install it. How do I get the logs from the browser to send to Mozilla when I can't open the browser?

If I leave the auto download or update feature on it does it, then it won't start after update. I have to fully uninstall the app then re-install it. How do I get the logs from the browser to send to Mozilla when I can't open the browser?

All Replies (3)

FFus3r
FFus3r
more options

see this page, under Viewing reports outside of Firefox:

tyrell_wellick
tyrell_wellick Vraag-eienaar
more options

I am on a Mac and I do not get the crash report. The icon blinks a few times and then stops. A window does not appear.

FFus3r
FFus3r
more options

Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted


or see this page: