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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox user, can't get on for 2 wks - only get "Tab Crashed" message.

  • 1 antwoord
  • 1 het hierdie probleem
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  • Laaste antwoord deur FredMcD

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Have preferred Firefox for years. Beginning 2 weeks ago I keep getting a "Gah Tab Crashed" every time I try to use it. I have quit, reset, force quit, etc. multiple times! "Send crash message" button pushed many many times. I've shut down my computer (MacPro) several times. Finally using Safari to try to get through to you. All messages and links come in automatically on Firefox but I always get the "crash" message as Firefox tries to load. I can't get find the messages on Safari.

Myrna Tuning

Have preferred Firefox for years. Beginning 2 weeks ago I keep getting a "Gah Tab Crashed" every time I try to use it. I have quit, reset, force quit, etc. multiple times! "Send crash message" button pushed many many times. I've shut down my computer (MacPro) several times. Finally using Safari to try to get through to you. All messages and links come in automatically on Firefox but I always get the "crash" message as Firefox tries to load. I can't get find the messages on Safari. Myrna Tuning

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Is this with the same page or any?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?