Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox only starts as admin

  • 5 antwoorde
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur philipp

more options

Since today my Firefox always crashes if I'm starting it. It won't crash if I'd run it as administrator.

I've already tried

  • running in safe mode (crashes too)
  • disabling my anti-virus software
  • re-installing Firefox

So I'm out of ideas at the moment. Everything was fine until today, I didn't change anything! Thanks for reading, SHooDoX!

Since today my Firefox always crashes if I'm starting it. It won't crash if I'd run it as administrator. I've already tried * running in safe mode (crashes too) * disabling my anti-virus software * re-installing Firefox So I'm out of ideas at the moment. Everything was fine until today, I didn't change anything! Thanks for reading, SHooDoX!

Gekose oplossing

philipp said

thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

Thanks for the answer. I just found a work-around so I don't have to disable the browser-protection. Just needed to start Firefox in compatibility-mode (XP SP3).

Lees dié antwoord in konteks 👍 0

All Replies (5)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

philipp said

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

[29.12.2015 17:28]: bp-8eae126a-d554-4bba-83d8-cfce22151229 [29.12.2015 17:09]: bp-65c7dd62-13bb-484a-a08a-afad32151229 [29.12.2015 17:09]: bp-76b717ef-6dcd-4bd5-9a84-da5a92151229

more options

thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

more options

Gekose oplossing

philipp said

thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

Thanks for the answer. I just found a work-around so I don't have to disable the browser-protection. Just needed to start Firefox in compatibility-mode (XP SP3).

more options

as this is a rather ugly workaround, please see if you can get firefox to open up normally, after you've just ran a normal signature update in gdata first. if you're using a business variant of gdata security software you might receive the fix a little bit later, but it should still be imminent judging by the communication i've heard from gdata...