Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox keeps disappearing as soon as l try to open a program

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

badgirl120261
badgirl120261
more options

l was told to update java so l did my java was downloaded correctly , but when l opened firefox and then open my fav tab pogo .. l tried to play a game but as soon as l tried firefox closed down ... what is the problem and how can l fix this

l was told to update java so l did my java was downloaded correctly , but when l opened firefox and then open my fav tab pogo .. l tried to play a game but as soon as l tried firefox closed down ... what is the problem and how can l fix this

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see a possibly colored plugin button on the left hand side of the location bar to indicate that plugin are detected?

Did Firefox crash and possibly submitted a crash report?

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: