Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

cannot open my Xfinity/comcast e-mail

  • 4 uphendule
  • 49 zinale nkinga
  • 13 views
  • Igcine ukuphendulwa ngu allzee

more options

cannot break preview e-mail page to "full email page";Xfinity page freezes up then second later returns to the preview email page; cannot access "preferences".;this does not happen when I use internet explorer; if you can't resolve this problem, I will have to use IE instead of Firefox!

cannot break preview e-mail page to "full email page";Xfinity page freezes up then second later returns to the preview email page; cannot access "preferences".;this does not happen when I use internet explorer; if you can't resolve this problem, I will have to use IE instead of Firefox!

Isisombululo esikhethiwe

Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 8

All Replies (4)

more options

Is anyone there?? There is suppose to be support from 5PM EDT to 9 PM

Okulungisiwe ngu g.glassman

more options

Isisombululo Esikhethiwe

Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox.

more options

edmeister. Your solution worked perfectly Thanks!

more options

What do I do when I click on preferences and nothing happens. Blank page.