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If I use Explorer, none of these problems exist. This suddenly happened overnight! I have your newest upgrade and I haven't had any problems for the past year or so....this is weird.

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1. only in firefox - flashplayer won't upgrade, endless loop of "add plug-ins" etc.

2. vertical scroll bar flipped from left side to right.

3. crtl ++ to zoom doesn't function.

4. can't load any "personas" when in Google gmail.

If I use Explorer, none of these problems exist. This suddenly happened overnight! I have your newest upgrade and I haven't had any problems for the past year or so....this is weird.


This happened

Every time Firefox opened

== Monday 6/14

1. only in firefox - flashplayer won't upgrade, endless loop of "add plug-ins" etc. 2. vertical scroll bar flipped from left side to right. 3. crtl ++ to zoom doesn't function. 4. can't load any "personas" when in Google gmail. If I use Explorer, none of these problems exist. This suddenly happened overnight! I have your newest upgrade and I haven't had any problems for the past year or so....this is weird. == This happened == Every time Firefox opened == Monday 6/14

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Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.

See Flash Plugin - Keep it up to date and troubleshoot problems and Install the Flash plugin to view videos, animations and games