in some web sites and my aol emails text is missing
text in many of my aol emails does not show up when using firefox as browser also some websites. in windows explorer they appear fine. i am using windows 7 on a toshiba satalight a505 64 bit operating system
URL of affected sites
All Replies (7)
http://mmafighting.com looks fine here. Try clearing your cache and cookies.
- Open the Tools menu, then select Clear Recent History... .
- In the Time Range to clear: drop-down, select Everything.
- Click the arrow next to Details to display the list of items that can be cleared.
- Select both Cookies and Cache.
- Click Clear Now .
Can you attach a screenshot?
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (200 KB) and do not click Preview after you have attached the image.
I opened an article on the world cup from aol and no text appeared but when I right clicked and selected all the text became highlighted. not quite sure how to do a screen shot of this for you to see
when I go to the suggested site for screen shots at Wikipedia the text is largely missing only the link text items show until I right click select all then the underlying text appears.
Perhaps your color settings are different. See Website colors are wrong.
If that doesn't work, we'll need some more info about your Firefox setup. Go to Help > Troubleshooting Information, then click Copy all to Clipboard. Open a reply to this post, and go to Edit > Paste to paste the info from your Troubleshooting Information page.
Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
AVG Safe Search
9.0.0.825
false
{3f963a5b-e555-4543-90e2-c3908898db71}
AVG Security Toolbar
4.002.023.004
false
avg@igeared
Modified Preferences
Name
Value
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.3
extensions.lastAppVersion
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font.size.variable.x-western
18
keyword.URL
http://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=
network.cookie.prefsMigrated
true
places.last_vacuum
1271818653
print.print_printer
HP Photosmart C6100 series
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&PT
print.printer_HP_Photosmart_C6100_series.print_footerright
&D
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print.printer_HP_Photosmart_C6100_series.print_headerleft
&T
print.printer_HP_Photosmart_C6100_series.print_headerright
&U
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print.printer_HP_Photosmart_C6100_series.print_margin_top
0.5
print.printer_HP_Photosmart_C6100_series.print_oddpages
true
print.printer_HP_Photosmart_C6100_series.print_orientation
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print.printer_HP_Photosmart_C6100_series.print_pagedelay
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print.printer_HP_Photosmart_C6100_series.print_paper_width
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print.printer_HP_Photosmart_C6100_series.print_reversed
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print.printer_HP_Photosmart_C6100_series.print_scaling
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print.printer_HP_Photosmart_C6100_series.print_shrink_to_fit
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print.printer_HP_Photosmart_C6100_series.print_to_file
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privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
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security.warn_viewing_mixed
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If text becomes visible if you select it then the text color is the same as the background color or the text color is transparent. Did you check the settings in Tools > Options > Content : Fonts & Colors: Colors ?
See also Website colors are wrong and Websites look wrong or appear differently than they should --- Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")