![I-Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
How do I get in to my hotmail account . I click on the emails and get a blank page
Had to sign out of hotmail. Then tried to resign in to hotmail and could not. each time i put www.hotmail.com in the the address bar. the next page was blank. and at the bottom in the grey bar was Done. NO matter how many times I tried to sign in . still blank page. If I can't get access to my hotmail account how do I get this answer ?
URL of affected sites
Had to sign out of hotmail. Then tried to resign in to hotmail and could not. each time i put www.hotmail.com in the the address bar. the next page was blank. and at the bottom in the grey bar was Done. NO matter how many times I tried to sign in . still blank page. If I can't get access to my hotmail account how do I get this answer ?
== URL of affected sites ==
http://www.hotmail.com
All Replies (2)
There are several reasons why the site may be blank:
- Bad item stored in the Browser Cache: Follow the steps at How to clear the Firefox cache.
- Bad cookie from the broken site: Clear cookies from the broken site by following the steps at Clear cookies and site data in Firefox.
- Firewall software is blocking some resources on the page: see Configure firewalls so that Firefox can access the Internet
- An extension may be causing the problem: see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
For other steps to try, see Web sites look wrong
As of 6/7/10, I've not been able to get into my hotmail account. Why?