![I-Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Firewall protection
I am not able to log into the Centralized Automotive Reservation System and keep getting a message that it is an insecure connection when I have been able to log in in the past.
All Replies (2)
Hi, are you getting a full-page error, or do you mean that on the login form, Firefox drops down a little insecure connection warning when you click in the user name or password box?
Often the full page error will have a code similar to SEC_ERROR_SOMETHING which provides more specific information about the problem. Could you look for that and copy/paste it into a reply to this thread (https://support.mozilla.org/questions/1391037). Sometimes you need to click an Advanced button to access the code.
And as a sneak preview, this article has information about many of the codes: How to troubleshoot security error codes on secure websites.
Can you attach a screenshot?
- https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot
Are you using a proxy or VPN?
You can check the connection settings.
- Settings -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":