Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to access upgrade in Thunderbird (7/13/21)

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Matt

more options

I cannot access my current version (78.11.0) of Thunderbird (popup message indicates it's not compatible) I know a new version just released on 7/13/21, shall I uninstall current version to upgrade?

I cannot access my current version (78.11.0) of Thunderbird (popup message indicates it's not compatible) I know a new version just released on 7/13/21, shall I uninstall current version to upgrade?

All Replies (1)

more options

I assume this is the error message which is telling you the version is incompatible with the same version. Just re install from thunderbird.net it will not change anything, but it will clear the error.