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Mouse clicks not working: hyperlinks and closing tabs require multiple clicks

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When I click on the "x" icon to close a tab the tab will not close. After clicking a second, or sometimes third time, the tab will close. Same thing happens with hyperlinks. Also, Firefox seems slow and lethargic.

When I click on the "x" icon to close a tab the tab will not close. After clicking a second, or sometimes third time, the tab will close. Same thing happens with hyperlinks. Also, Firefox seems slow and lethargic.

Isisombululo esikhethiwe

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Isisombululo Esikhethiwe

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window