Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

trying to sync desktop using droid to recover. i tried: set up sync>i have an account, i typed the code on droid. recovery key error appeared and wont sync.

more options

I had to wipe firefox on my desktop because of a virus. i had set up sync but did not save my recovery anywhere. I had also synced my droid but when i typed in the 12 digit code that my desktop generated onto the droid, it said "sync encountered an error while syncing: wrong recovery key. sync will automatically retry this action." i tried to unlink and set up sync again, but i keep getting this error. how can i get my recovery key without losing my saved bookmarks?

I had to wipe firefox on my desktop because of a virus. i had set up sync but did not save my recovery anywhere. I had also synced my droid but when i typed in the 12 digit code that my desktop generated onto the droid, it said "sync encountered an error while syncing: wrong recovery key. sync will automatically retry this action." i tried to unlink and set up sync again, but i keep getting this error. how can i get my recovery key without losing my saved bookmarks?

所有回覆 (1)

more options

Try using the 12 digit code from the Android device, which is already connected to the Sync server, into the Desktop PC to set that device up after the format.