搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes

more options

crashes immediately upon restarting it, in safe mode and regular mode.

at the time of the original crash, i was sending an email through gmail with a pdf attachment. i had lots of tabs open (about twenty), although in restarting several times, those addresses have been lost and when it crashes in trying to start a new session, all it's trying to open is my gmail account (homepage). my gmail account is not compromised; i've accessed it through safari since the crashing started.

i've also reinstalled the latest version of firefox from the website, just to be sure it's not an update problem.

i have many more crash IDs from the last ~30 minutes; i've just pasted in the latest one.

crashes immediately upon restarting it, in safe mode and regular mode. at the time of the original crash, i was sending an email through gmail with a pdf attachment. i had lots of tabs open (about twenty), although in restarting several times, those addresses have been lost and when it crashes in trying to start a new session, all it's trying to open is my gmail account (homepage). my gmail account is not compromised; i've accessed it through safari since the crashing started. i've also reinstalled the latest version of firefox from the website, just to be sure it's not an update problem. i have many more crash IDs from the last ~30 minutes; i've just pasted in the latest one.

所有回覆 (1)

more options

your crashreport says that you are using Firefox 11, can you do an upgrade to Firefox 12 and check?