Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

need to sync prior settings

more options

My work computer got a nasty virus. They pulled the data from it to transfer to a new one and now I am trying to figure out how to get back my settings. I have a sync key, but it is 26 characters long and when I go to "Add a Device' in the Sync Options I don't see where I am supposed to enter that key.

Thanks.

My work computer got a nasty virus. They pulled the data from it to transfer to a new one and now I am trying to figure out how to get back my settings. I have a sync key, but it is 26 characters long and when I go to "Add a Device' in the Sync Options I don't see where I am supposed to enter that key. Thanks.

所有回覆 (1)

more options

Click "I don't have the device with me" at the bottom of the window. Details here - How do I set up Firefox Sync? - connect another computer