搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Browser update bug

more options

Hello,

I updated my browser to the newest version and attempted to watch tv on Xfinity but got an error then tried Netflix but got another message that my browser is no longer supported and to update it which I already did. The error codes are in the screenshots provided. I'm not able to watch anything now and I'm Pissed. Both websites work on Microsoft Edge and I've sent in two bug reports for it.

Hello, I updated my browser to the newest version and attempted to watch tv on Xfinity but got an error then tried Netflix but got another message that my browser is no longer supported and to update it which I already did. The error codes are in the screenshots provided. I'm not able to watch anything now and I'm Pissed. Both websites work on Microsoft Edge and I've sent in two bug reports for it.
附加的畫面擷圖

由 Edward Elric 於 修改

被選擇的解決方法

Works for me in Windows 11. see screenshots Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎16-‎Dec-‎22 OS build 25267.1000 Experience Windows Feature Experience Pack 1000.25267.1000.0

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

This only a issue with Firefox I do not use google chrome.

more options

I'm in linux with Firefox in Safe Mode plus ETP is off and get the same message. see screenshot Let me go see what happens in Windows...

由 jonzn4SUSE 於 修改

more options

選擇的解決方法

Works for me in Windows 11. see screenshots Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎16-‎Dec-‎22 OS build 25267.1000 Experience Windows Feature Experience Pack 1000.25267.1000.0

more options

I haven't tried it in safe mode yet but I'm going to try it however I tried to open it in Firefox troubleshoot mode but it still gives me the error.