Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

After a reset cannot load FF bookmarks nor sidebar

  • 1 回覆
  • 0 有這個問題
  • 2 次檢視
  • 最近回覆由 richwalters

more options

Hi there, Trouble is never far away from windows 10, as I had (yet again) to reset my whole notebook and Firefox and cannot recover previous bookmarks, nor the side bar. I am absolutely throttled on this as all seems unresponsive. I have found a copy of old firefox but it won´t swallow it. How can I get out of this situation which catches me out everytime. keep it simple

rich

Hi there, Trouble is never far away from windows 10, as I had (yet again) to reset my whole notebook and Firefox and cannot recover previous bookmarks, nor the side bar. I am absolutely throttled on this as all seems unresponsive. I have found a copy of old firefox but it won´t swallow it. How can I get out of this situation which catches me out everytime. keep it simple rich

被選擇的解決方法

Problem resolved.......chasing via the old firefox backup on C drive didn´t work. Too much hacking about.

After resetting/reinstalling FF, log-on to the Firefox account and it solved the bookmark issue then it reloaded it. Really this should have been the first option to appear before weaving around files trying to extract an old backup, pulling one´s hair out doing so.

rJ
從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

Problem resolved.......chasing via the old firefox backup on C drive didn´t work. Too much hacking about.

After resetting/reinstalling FF, log-on to the Firefox account and it solved the bookmark issue then it reloaded it. Really this should have been the first option to appear before weaving around files trying to extract an old backup, pulling one´s hair out doing so.

rJ