Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I cannot access my bookmarks or add new ones.

  • 1 răspuns
  • 3 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de cor-el

smar67
smar67
more options

My laptop had a virus (or malware maybe) which would not allow me to open any files. I ran the "restore" program and reset the date for 2 days before the virus appeared. The computer runs well now but I cannot access my bookmarks nor can I add new bookmarks. Is there a fix for this? Thanks in advance.

My laptop had a virus (or malware maybe) which would not allow me to open any files. I ran the "restore" program and reset the date for 2 days before the virus appeared. The computer runs well now but I cannot access my bookmarks nor can I add new bookmarks. Is there a fix for this? Thanks in advance.

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.