Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

App keeps crashing when I first open it

  • 2 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 notice2

more options

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if I switch to a different app and return, the process repeats.

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if I switch to a different app and return, the process repeats.

所有回覆 (2)

more options

Hello, I'm glad to answer this question for you

Have you ever tried uninstalling, reinstalling

more options

I uninstalled and reinstalled and it’s still happening.