Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox will not update to firefox 42.0

  • 3 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

I am currently running Firefox 30.0. I know there is a more current version but when I go to About Firefox and click check for update it is says that I am up to date. Is there a way to upate without having to uninstall Firefox?

I am currently running Firefox 30.0. I know there is a more current version but when I go to About Firefox and click check for update it is says that I am up to date. Is there a way to upate without having to uninstall Firefox?

被選擇的解決方法

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and (re)install or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Please go to www.getfirefox.com, and download the new version. Install it over your current install and all your data will be saved.

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

F5 Inspection Host plugin, Ver. 6031.2011.0622.1 F5 Network Access plugin, Ver. 7000.2010.0610.1 F5 Inspection Host plugin, Ver. 6031.2010.0413.1
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

more options

選擇的解決方法

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and (re)install or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.