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Firefox Hello says something went wrong. WHAT went wrong?

  • 1 回覆
  • 2 有這個問題
  • 15 次檢視
  • 最近回覆由 Standard8

foresto
foresto
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When I open Firefox Hello and click "start a conversation" this is what happens:

- A conversation window opens with the text "name this conversation".

- My webcam's LED illuminates.

- An orange microphone icon and an orange camera icon briefly appear.

- A second later, the icons disappear, a sound plays, and the conversation window text changes to "something went wrong."

There is no output in the web developer console. There is no output in the about:webrtc log. (I clicked both "Start debug mode" and "Start AEC logging" beforehand.) The only output on stdout or stderr is this: 

 console.error: Loop
 on error:
 update:qoIqDrw_vOQ

1. What went wrong?

2. How can it be fixed?

3. Why in the world does this unbelievably useless error message exist?

When I open Firefox Hello and click "start a conversation" this is what happens: - A conversation window opens with the text "name this conversation". - My webcam's LED illuminates. - An orange microphone icon and an orange camera icon briefly appear. - A second later, the icons disappear, a sound plays, and the conversation window text changes to "something went wrong." There is no output in the web developer console. There is no output in the about:webrtc log. (I clicked both "Start debug mode" and "Start AEC logging" beforehand.) The only output on stdout or stderr is this: console.error: Loop on error: update:qoIqDrw_vOQ 1. What went wrong? 2. How can it be fixed? 3. Why in the world does this unbelievably useless error message exist?

由 foresto 於 修改

所有回覆 (1)

Standard8
Standard8
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Hi,

We are sorry there was an issue with the service on Sunday that has now been resolved. You should be able use Hello again as normal.

Sorry for any inconvenience.