搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

I have been hacked by your products and I need help. 50th request

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 Andrew

more options

an ex boyfriend had access to my phone and installed remote access, took my personal information, locked up my accounts and I am stuck with nowhere to turn. I have contacted you repeatedly over the last 10 months, to no avail. I now have no desktop, laptop and my android was hacked. Apparently my yahoo account and is under persona.

an ex boyfriend had access to my phone and installed remote access, took my personal information, locked up my accounts and I am stuck with nowhere to turn. I have contacted you repeatedly over the last 10 months, to no avail. I now have no desktop, laptop and my android was hacked. Apparently my yahoo account and is under persona.

所有回覆 (2)

more options

Sorry about that, this appears to be your 1st posting here - who did you contact that last 49 times?

How does this situation relate to Firefox support? hoping not to sound callous, but there isn't much that we can do for you Installation of a "remote-access" hack isn't related to Firefox, that stuff is installed in a device's operating system.

As far as your mention of Persona goes, did you try to change your Persona system password as soon as you realized what was happening?

more options

You're in deep luck here. Possibly, you can find a friends computer to borrow?