Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Since I did the Firefox reset, I try to open my email and it says, Your browser does not accept cookies. I have checked the cookies setting 100 times!

  • 3 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

more options

Since I did the Firefox reset, I try to open my email and it says, Your browser does not accept cookies. I have checked and done your suggested setting 100 times!

Since I did the Firefox reset, I try to open my email and it says, Your browser does not accept cookies. I have checked and done your suggested setting 100 times!

所有回复 (3)

more options

Note that a reset tries to migrate cookies to the new profile, so if you had previously as problem with cookies then the problem might have been carried over.


If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

more options

Done all the above to the best of my ability. Problem remains. I tried with Google Chrome. It worked one time them the problem shows up there

more options

Did you check your security software (firewall, anti-virus)?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.