Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

First Page Loaded Freezes

  • 1 个回答
  • 5 人有此问题
  • 7 次查看
  • 最后回复者为 cor-el

more options

Firefox loads the blank page when it starts and no other tabs are opened on start-up. No matter how long I wait after the browser opens, it will go unresponsive when I go to load my first webpage. It can be anything and will do it every time! After the first page loads, it will load all the other pages perfectly without freezing. I like using Firefox because it is more customizable and functional than the other browsers, but I am considering changing to another browser which I really don't want to do. I have already tried disabling my extensions and uninstalling, but nothing I have tried has worked. I hope someone else will have better luck in finding an answer for me.

Firefox loads the blank page when it starts and no other tabs are opened on start-up. No matter how long I wait after the browser opens, it will go unresponsive when I go to load my first webpage. It can be anything and will do it every time! After the first page loads, it will load all the other pages perfectly without freezing. I like using Firefox because it is more customizable and functional than the other browsers, but I am considering changing to another browser which I really don't want to do. I have already tried disabling my extensions and uninstalling, but nothing I have tried has worked. I hope someone else will have better luck in finding an answer for me.

所有回复 (1)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.


Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.