Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I do not get the "run" button in the "Free firefox download" so I cannot start downloading Firefox

  • 4 个回答
  • 12 人有此问题
  • 6 次查看
  • 最后回复者为 hannaorrziv

more options

I have Windows Vista in my laptop. I went to the Firefox wesite and clicked on "Free Firefox download". A page opened that contained the 3 steps of downloading Firefox. The first step told me to click on "run" button but this page did not have any "run" button and the other option "click here" brought me to the previous page that had the "free download" option that brought me back to the 3 steps page as described above. That is a vicious circle that does not allow me to start the downloading process.

I have Windows Vista in my laptop. I went to the Firefox wesite and clicked on "Free Firefox download". A page opened that contained the 3 steps of downloading Firefox. The first step told me to click on "run" button but this page did not have any "run" button and the other option "click here" brought me to the previous page that had the "free download" option that brought me back to the 3 steps page as described above. That is a vicious circle that does not allow me to start the downloading process.

被采纳的解决方案

所有回复 (4)

more options

选择的解决方案

more options

Do not run the Firefox installer from the Mozilla website, but download and save the program to the desktop and start the installation with a double-click on that desktop icon.

more options

Thank you. Problem solved

more options

Thank you. Problem solved.