my master password is gone & I cannot log in.
I was having trouble with Norton, but it appears to be fixed. However, I lost my master password, and cannot login to read my email.
This happened
Not sure how often
== last Friday, 7/1/10
所有回复 (3)
Jessica,
Can you use your e-mail service's "forgot your password" link to retrieve your password?
-Justin
Sorry Justin, this is not what I need to capture or make a new master password.
I had problems with my laptop, and for unknown reasons, my master password is no longer working.
I want to create a new master password, but I cannot, because my last master password is gone.
How can I create a new master password when the old one is no longer working?
Thanks for your help.
Jessica,
If you just want to reset your master password, see http://kb.mozillazine.org/Master_password#Resetting_the_master_password
-Justin