搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Browser update bug

  • 4 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 Edward Elric

more options

Hello,

I updated my browser to the newest version and attempted to watch tv on Xfinity but got an error then tried Netflix but got another message that my browser is no longer supported and to update it which I already did. The error codes are in the screenshots provided. I'm not able to watch anything now and I'm Pissed. Both websites work on Microsoft Edge and I've sent in two bug reports for it.

Hello, I updated my browser to the newest version and attempted to watch tv on Xfinity but got an error then tried Netflix but got another message that my browser is no longer supported and to update it which I already did. The error codes are in the screenshots provided. I'm not able to watch anything now and I'm Pissed. Both websites work on Microsoft Edge and I've sent in two bug reports for it.
已附加屏幕截图

由Edward Elric于修改

被采纳的解决方案

Works for me in Windows 11. see screenshots Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎16-‎Dec-‎22 OS build 25267.1000 Experience Windows Feature Experience Pack 1000.25267.1000.0

定位到答案原位置 👍 0

所有回复 (4)

more options

This only a issue with Firefox I do not use google chrome.

more options

I'm in linux with Firefox in Safe Mode plus ETP is off and get the same message. see screenshot Let me go see what happens in Windows...

由jonzn4SUSE于修改

more options

选择的解决方案

Works for me in Windows 11. see screenshots Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎16-‎Dec-‎22 OS build 25267.1000 Experience Windows Feature Experience Pack 1000.25267.1000.0

more options

I haven't tried it in safe mode yet but I'm going to try it however I tried to open it in Firefox troubleshoot mode but it still gives me the error.