Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I don't have access to the email listed in preferences (under sync next to manage account and sign out) but when I click manage account it shows an entirely different email with no secondary email listed at all.

more options

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. What email would I be signing out of and which email is synced with all my tabs and history? I don't want to lose access to all the saved options and sites and everything attached to my desktop browser but I don't have access to the first email listed.

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. What email would I be signing out of and which email is synced with all my tabs and history? I don't want to lose access to all the saved options and sites and everything attached to my desktop browser but I don't have access to the first email listed.

所有回复 (1)

more options

I don't think that should happen -- the email address shown above Manage Account and the email address in Manage Account should be the same.

I don't know what the fix is, but I suggest making a backup of your local data before signing out. This article has the steps: Back up and restore information in Firefox profiles.

Also, when disconnecting, do NOT delete data if Firefox offers you that option.