搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Cannot add secondary email to Firefox account

  • 1 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 Ed

more options

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: "Secondary email must be different than your account email" I'm not typing the same main email address, I'm actually trying to type another one. The only possible reason that comes to my mind is that the address I want to add is already used as a secondary address for another Firefox account (namely, the one I use at work). I don't know if it makes sense, but it's the only possible situation this address is to be already found. Any ideas why this happens and how to fix it? Thanks in advance.

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: '''"Secondary email must be different than your account email"''' I'm not typing the same main email address, I'm actually trying to type ''another'' one. The only possible reason that comes to my mind is that the address I want to add is already used as a secondary address for another Firefox account (namely, the one I use at work). I don't know if it makes sense, but it's the only possible situation this address is to be already found. Any ideas why this happens and how to fix it? Thanks in advance.
已附加屏幕截图

所有回复 (1)

more options

I ran into exactly the same problem. What's the point of entering an email address that doesn't already exist? Something's not right or an explanation is needed for the purpose of the "secondary email address".