搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Sync not working properly on new computer

  • 3 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 maggie.m1994

more options

Hi, I just built a new computer. Prior to doing so, I got my Firefox Account set up and synced on my old computer so that I could have all my passwords and bookmarks available to me on my new one. I actually began by having trouble logging into the new computer. I was definitely inputting the password correctly, because I just made the account, and ended up having to reset it after waiting much longer than the supposed 15 minutes I was locked out for. Now, the only passwords saved are what I've managed to log into while I was waiting to be allowed to try to log in.

How do I sync up the saved passwords from the old computer on to the new one? I read all available articles on the topic and none seem to have a solution that works. I really don't want to have to reset all my passwords, I just did that when I was updating the password manager on my Firefox account on my old desktop.

Hi, I just built a new computer. Prior to doing so, I got my Firefox Account set up and synced on my old computer so that I could have all my passwords and bookmarks available to me on my new one. I actually began by having trouble logging into the new computer. I was definitely inputting the password correctly, because I just made the account, and ended up having to reset it after waiting much longer than the supposed 15 minutes I was locked out for. Now, the only passwords saved are what I've managed to log into while I was waiting to be allowed to try to log in. How do I sync up the saved passwords from the old computer on to the new one? I read all available articles on the topic and none seem to have a solution that works. I really don't want to have to reset all my passwords, I just did that when I was updating the password manager on my Firefox account on my old desktop.

所有回复 (3)

more options

Maybe may my issue might help you.

https://support.mozilla.org/en-US/questions/1312258

more options

You can copy certain files with Firefox closed to the current profile folder to transfer or recover personal data. Note that best is to avoid copying a full profile folder.

  • bookmarks and history: places.sqlite
  • favicons: favicons.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (encrypted logins;32+) and key4.db (decryption key;58+) for Passwords saved in the Password Manager
    key3.db support ended in 73+; to use key3.db in 58-72, make sure to remove key4.db
  • cert9.db (58+) for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words added to the spell checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Thank you! I will look into those files if I continue to have issues. Unfortunately for me, I am going to have to restart the whole OS installation process etc because in trying to fix my audio being too quiet I managed to mess things up enough to redo it all. In short, I'll have a chance to try again from the top and see if it will sync how it is supposed to.